Key Skills

Oral Communication Skills

I have excellent communication skills, and always build a good rapport with both colleagues and customers. In my present position I have to communicate technical messages to general practitioners and other health care professionals in a concise and timely manner. In previous posts I have had to communicate with a wide variety of people ranging from senior health care professionals through to customers/patients with a poor understanding of English. I have also developed the ability to successfully deal with distressed clients and patients. This has meant that I have developed the ability to communicate at a range of different levels depending on situation.

Focus of Training Attended

Written Communication Skills

During my time at university I developed sound written communication skills whilst preparing concise scientific reports. I have neat legible handwriting, can type at a reasonable speed and also have four years experience in using voice recognition software.

Team Work

I perform well under pressure as I work quickly and logically. I am comfortable working on my own, or as an integral member of a team – in my present position I do both. I am able to adapt to new situations quickly and am always willing to learn new skills. I also enjoy passing on my knowledge, ideas and experience. For example, in my current position I have been providing computer training to new members of staff.

Time Management

Whilst studying at university I worked evenings, weekends and vacations in a busy hospital outpatient dispensary where I have demonstrated reliability and the ability to work with limited support – this also meant I had to utilise effective time management skills.

Analytical and Problem Solving

During my degree I developed methods for critical analysis and problem solving. I am a great believer in utilising evidence based practices and scientific enquiry to find practical solutions to problems and to improve efficiency. I always try to look at problems and solutions objectively and have a demonstrated ability to ‘think outside the box’.

Project Management

Over the past few years I have worked on a variety of projects and have begun to develop my project management skills.

Confidentiality

I take workplace confidentiality very seriously and have a good understanding of the legal and ethical issues surrounding the handling of confidential records and data.

Health and Safety

I take health and safety very seriously and recognise my duty of care to myself and to others. My final year university thesis looked at the relationship between shift work and risk in the workplace, and the ways in which shift patterns could be designed to minimise risk.

IT Skills

I have highly developed IT skills with extensive experience using a range of systems and software. I am fully aware of the issues surrounding the use of confidential and sensitive data.

Digital Media

I regularly use digital media (photography and cinematography) together with various editing suites (photoshop or Gimp for pictures). I compose music using keyboards and computer based software (Reason). I have experience in the use of the following digital formats: minidisc, CD, DVD, SD, xD, memory stick, Zip drives, USB drives.

Information Management & Security

I am familiar with LIMS (laboratory information management systems) and  also understand the importance of confidentiality regarding data (be it patient or other records). I treat computer security very seriously and take all measures to avoid security issues on my computers (install the latest updates and also use antivirus and firewall software).

Web Development and Design Skills

Websites

I have built and maintained a number of websites (including this one). I built and maintained theMackay Division of General Practice website in 2007.

Logo	Site Name and Description	Technology	Date
	West Bay Housing Association – This site was built as part of my community services work.	WordPress Google Maps	October 2009
	Moranbah Hawks Junior Soccer Federation	WordPress Google Maps Google Calendar	May – June 2009
	Great Western Hospitals NHS Foundation Trust Pharmacy Intranet	HTML ASP CSS	Jan – Aug 2009
	Swindon Town Gardens Bowls Club	WordPress	January – March 2009

I have an excellent understanding of the concept of accessibility and always strive to keep myself up to date with the latest developments in web browsers and servers, whilst also maintaining backwards compatibility. I am acutely aware of the security issues surrounding the internet and understand the laws and issues surrounding privacy and data protection.

I am have the ability to produce fully functional templates for Joomla and Word Press from scratch or modify existing ones. I have a good grasp of digital design concepts and understand the importance of marrying form with function.